Effective Date: 1st May 2025
This Privacy Policy explains how Torexbit (“we”, “our”, “us”) collects, uses, stores, and protects your personal information when you use our website, mobile applications, and related financial technology services. By using our platform, you agree to the practices described in this policy.
Personal Information: We may collect your full name, email address, phone number, date of birth, residential address, and identification documents (NIN, passport, driver's license), as well as bank details for payment processing.
Transaction Information: Includes crypto transactions, wallet addresses, fiat deposits/withdrawals, and bill payment activity.
Technical Data: IP address, device type, browser, OS, usage data, and log files.
Cookies: Used for improving performance, security, and user experience.
We use your data to operate the Torexbit platform, verify identity (KYC/AML), process crypto transactions and bill payments, prevent fraud, improve service performance, and meet regulatory requirements. Your data helps us deliver secure, compliant financial services.
We process your information based on contractual necessity, legal obligations, legitimate interests (fraud prevention & platform improvement), and explicit user consent where applicable.
We apply industry-standard security measures including encryption, access control, firewalls, secure authentication, and continuous monitoring. While we take strong precautions, users should protect their login information and device security.
You may request access to your personal data, corrections, deletion (where allowed), processing restrictions, data portability, or withdrawal of consent. Requests can be submitted through our support team.
We retain user information as long as your account is active or as required by law. Financial and identity records may be stored for 5–7 years to comply with anti-money laundering obligations.
Torexbit services are not intended for individuals under 18. We do not knowingly collect information from minors.
We may store or process information in multiple jurisdictions. All transfers comply with international data protection standards and secure handling requirements.
We may send service updates, promotional messages, and security alerts. You may opt out of marketing messages at any time. Essential notifications cannot be disabled.
We may update this Privacy Policy periodically. Continued use of the Torexbit platform means you accept the updated terms.
For questions or privacy-related concerns, contact:
Email: support@torexbits.com
Website: www.torexbits.com
For questions or assistance, contact:
📧 support@torexbits.com
🌐 www.torexbits.com